Emotional Intelligence: A Leadership Skill Learned Through Caregiving

A Gallup study found that employee disengagement costs businesses $8.8 trillion globally. One of the best ways to re-engage employees? Emotional intelligence (EI).

Caregiving is one of the most powerful ways to develop EI.

The ability to navigate complex emotions, communicate effectively, and adapt to uncertainty are core skills in both leadership and caregiving.

How Employers Can Support EI Development:

• Recognize and Support Caregiver Employees: Even small acknowledgments improve morale and reduce burnout.

  
  

• Foster a Culture of Empathy: Leadership should be trained to check in on employees’ well-being.

  
  

• Provide EI Training: Offer workshops on emotional resilience and effective communication.

  
  

By investing in emotional intelligence, businesses can improve workplace culture and enhance employee loyalty.